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Frequently asked questions about CropWatch

Everything you need to know about deploying rugged sensors, building resilient LoRaWAN networks, and keeping operations audit-ready.

Pilot deployments reach production readiness in under 30 days.
Sensors ship pre-calibrated with ISO 17025 traceability and serial tracking.
24/7 network monitoring and automated firmware updates keep data flowing.

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Quick resolutions

Most troubleshooting is solved in minutes with these checkpoints.

Gateway status: Confirm LEDs & push a health ping
Sensor last check-in: See the 10-minute heartbeat timeline
Alert routing: Verify escalation paths and contacts

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Knowledge base

Answers to common questions

Here is a collection of the most common questions we get from customers during deployments.

Deployment & Hardware

Plan your rollout with confidence, from site surveys to ongoing maintenance.

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Each device is engineered for a 10+ year battery life and maintenance-free operation. When service is eventually required, field-replaceable battery sleds and hot-swappable sensor modules keep downtime under five minutes.

Scheduled health checks run automatically and alert you long before a battery nears depletion.
All replacements ship pre-calibrated with cloud-stored certificates ready to activate.
As of 2025-OCT-01, replacement parts must be ordered via phone, or email. Items will be shipped between 1 day to 2 months of purchase date depending on stock and inventory.

Connectivity & Coverage

Ensure LoRaWAN coverage in dense industrial environments.

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Data & Integrations

Deliver trustworthy readings to the systems your teams already use.

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Commercial & Support

Understand pricing, service tiers, and the help available to your team.

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Technical Deep Dives

Answers to what specific terms or concepts mean in the context of CropWatch.

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Need a deeper dive?

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